Therapy at Elevate Therapy is collaborative, thoughtful, and paced to meet you where you are. Sessions are a space to explore your experiences, strengthen coping strategies, and work toward goals that align with your values. Our therapists work from holistic, trauma-informed, and anti-oppressive frameworks, with care for both individual and relational contexts.

You can begin by booking a complimentary 15-minute phone consultation or scheduling an initial appointment directly. The consultation is an opportunity to ask questions, share what you’re looking for, and see if a therapist feels like a good fit. You’re welcome to consult with more than one therapist to find the right match.

Yes. We offer both in-person and virtual therapy sessions, depending on the clinician and service. Virtual therapy is provided through a secure, confidential platform called Jane and can be a flexible option for many people.

Most individual therapy sessions are 50 minutes. Some services, such as couples, family, or group therapy, may vary in length. Your therapist can discuss what’s most appropriate for your needs.

Frequency varies based on your goals, needs, and preferences. Some people attend weekly, others bi-weekly or less frequently. This can change over time and is something you’ll decide collaboratively with your therapist.

Our team has experience working with a wide range of concerns, including anxiety, depression, trauma, stress and burnout, grief and loss, self-esteem, relationship challenges, life transitions, and more. Individual clinician profiles provide more detail about specific areas of focus.

No. Psychotherapy services are not covered by OHIP.

Many extended health benefit plans include coverage for psychotherapy. Coverage depends on your plan and the type of regulated provider (such as a Registered Psychotherapist or Registered Social Worker). We offer direct billing with select insurance providers when eligible, which may help reduce upfront costs. Please contact us to confirm whether direct billing is available for your plan.

Yes. In addition to private fee-for-service therapy, we offer funded services through Non-Insured Health Benefits (NIHB), Indian Residential Schools (IRS) supports, and the Interim Federal Health Program (IFHP), for eligible individuals. If you’re unsure whether you qualify or have questions about accessing funded services, please contact us and we’d be happy to help.

Fees vary by clinician and type of service. Current rates are listed on our website. If you have questions about fees or coverage, we’re happy to help.

We require at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or missed appointments are subject to the full session fee. This policy helps us maintain availability for all clients.

Yes. Your privacy and confidentiality are taken seriously and are protected within the limits of professional and legal requirements. Your therapist will review confidentiality and its limits with you during your first session.

No. Elevate Therapy is not a crisis or emergency service. If you are experiencing a mental health crisis or are concerned about your safety, support is available 24/7. Call or text 988 to reach the Suicide Crisis Helpline, or contact emergency services if you are in immediate danger.

Finding the right therapist is important. It’s okay to ask questions, share preferences, and take time to decide. Our consultation calls are designed to support this process, and you’re welcome to explore different options within our team.

Yes. We offer group therapy services at various times throughout the year. Group therapy provides an opportunity to connect with others, gain perspective, and build skills in a supportive setting. Visit our Groups page for current offerings.